Terms & Conditions

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Welcome to KPA Financial Services! By using our services, you agree to the following:

1. Services & Products: We provide virtual tax preparation, digital products, and financial services. All services are subject to availability.
    
2. Booking & Payment: Payments are required upfront to secure appointments or purchase products. By paying, you agree to our Refund and Privacy Policies. We may cancel or reschedule appointments with reasonable notice.
    
3. Client Responsibilities: Provide accurate information and arrive on time for appointments. No-shows may result in forfeiture of fees.
    
4. Limitation of Liability: We are not liable for indirect or consequential damages from using our services. We strive for accuracy but cannot guarantee outcomes.
    
5. Intellectual Property: All website content and digital products are property of KPA Financial Services. Unauthorized use is prohibited.
    
6. Governing Law: These terms are governed by Tennessee law.
    
7. Changes: Terms may be updated at any time; updates will be posted on this page.
    

Questions? Contact us at info@kpafinancials.com.

 At KPA Financial Services, your privacy is serious business. When you book with me or buy a product, here’s what you need to know about how I handle your info:

What I Collect:

• Your name, email, phone number, and any details you share when booking or purchasing services or products.
   
• Payment information needed to process your payments securely.
   
• Identity verification documents for tax preparation purposes — for clients, spouses, and dependents. These usually include:
   
  • Social Security cards
     
  • Government-issued photo IDs (driver’s license, passport, state ID)
     
  • Birth certificates (for dependents, if needed)
     
  • Supporting tax documents (W-2s, 1099s, etc.)
     

Why I Collect It:

• To get your appointments booked and deliver the services you need.
   
• To process payments safely and communicate with you about your appointments or orders.
   
• To prepare and file taxes accurately, as required by law.
   
• To send you occasional updates or offers — only if you opt in.
   

How I Protect Your Info:

• I use trusted, secure systems to keep your data safe.
   
• Your information is never sold or shared with marketers or strangers.
   

Who Sees Your Info:

• Only trusted helpers like payment processors, booking platforms, and tax filing systems that need it to do their job.
   

Your Rights:

• You can ask anytime to see the information we have about you in our system.
   
• You can update your contact information (email, phone, mailing address) with us at any time.
   
• You can unsubscribe from emails whenever you want — no hard feelings.
   

If you ever want to chat about your privacy

 At KPA Financial Services, all payments are taken upfront to secure your appointment or purchase. Please review the guidelines below:

• Tax Services: Fees are non-refundable, including any deposits or retainers.
   
• Digital Products: Due to immediate access, all sales are final.
   

By booking or purchasing, you acknowledge and agree to this policy.